Terms and Conditions

Last Updated: October 27, 2026
Effective Date: October 27, 2026

These Terms and Conditions govern your use of jnesbc.com, purchases of JNESBC™ cleaning products, checkout services, and communications with our support team.

The website is operated under the JNESBC™ brand by Zhengzhou Yike Network Technology Co., Ltd. By accessing the website or placing an order, you confirm that you have read and accepted these Terms and the policies published on jnesbc.com. If you do not agree, please do not use the website or place an order.

1. Business Identity

Brand / Trademark: JNESBC™
Primary Domain: jnesbc.com
Legal Company Name: Zhengzhou Yike Network Technology Co., Ltd.
Owner: Zhang Baohua
Business Address: No. 59, Unit 2, Building 5, No. 1, No. 68, Xitaikang Road, Jinshui District, Zhengzhou City, Henan Province
Customer Support Email: service@jnesbc.com
Customer Support Phone: +86 15916953332

Zhengzhou Yike Network Technology Co., Ltd. is responsible for operating the website, processing customer communications, and providing services under the JNESBC™ brand.

2. Eligibility and Customer Information

You may place an order only if you have the legal capacity to enter into a purchase agreement under the laws applicable to you.

When using the website or checkout, you agree to provide information that is accurate, complete, and current. This may include your name, email address, phone number, billing details, and delivery address.

You are responsible for reviewing your information before submitting an order and for protecting any account credentials associated with your use of the website.

3. Product Details and Availability

We aim to present product descriptions, images, sizes, features, instructions, prices, and availability as accurately as reasonably possible. Product colors and visual details may vary slightly because of lighting, photography, screen settings, and device displays.

Products are offered subject to availability. We may update descriptions, adjust specifications, change available options, limit quantities, suspend a product, or discontinue an item when necessary.

Adding an item to your cart does not reserve inventory.

4. Prices, Currency, and Checkout

The applicable price is the amount shown during checkout before payment is authorized. The checkout total may include:

• Product prices
• Discounts or promotional adjustments
• Shipping charges
• Taxes collected where applicable
• Import, customs, or other disclosed charges

The transaction currency will be shown on the website or checkout page. Banks, card issuers, and payment providers may apply exchange rates or additional international fees under their own terms.

You are responsible for reviewing the product, quantity, delivery details, shipping method, currency, and final total before completing payment.

5. Orders and Acceptance

Submitting an order is a request to purchase the selected products. An automated confirmation confirms that the request has been received, but does not necessarily mean the order has passed all payment, inventory, fraud, or fulfillment checks.

We may decline or cancel an order when reasonably necessary, including where:

• Payment cannot be authorized
• Product inventory is unavailable
• The delivery destination is unsupported
• Information is incomplete or inaccurate
• Fraudulent or unauthorized activity is suspected
• There is an obvious pricing, technical, or listing error
• The order would violate applicable law or these Terms

If payment was collected for an order that we cancel, the applicable amount will be refunded to the original payment method.

6. Order Changes and Cancellation

If you need to change a product, quantity, address, or other order detail, contact service@jnesbc.com as soon as possible and include your order number.

We will make reasonable efforts to help, but changes cannot be guaranteed after processing, packing, or shipment has started.

Cancellation requests are reviewed according to the order status. If cancellation is no longer available, an eligible return may be requested after delivery under the Return and Refund Policy.

7. Payment

The payment options available for an order are displayed at checkout and may depend on location, currency, payment provider, card issuer, or transaction eligibility.

Payments must be successfully authorized before an order can proceed. A transaction may be declined because of incorrect billing information, insufficient funds, issuer restrictions, security checks, or international payment limitations.

Do not send complete card numbers, CVV codes, online banking passwords, or other sensitive payment credentials to our support email.

8. Shipping and Delivery

Orders are generally prepared within 2–5 business days after payment confirmation. Processing may take longer during promotions, holidays, or periods of high demand.

Delivery estimates are not guaranteed dates. Carrier delays, customs inspections, weather, remote-area service, incorrect addresses, and events outside our reasonable control may affect delivery.

Shipping charges, estimated delivery times, tracking details, international duties, and customs responsibilities are described in the Shipping Policy and shown at checkout where applicable.

9. Returns and Refunds

Returns, refunds, damaged products, incorrect items, return shipping responsibility, and unauthorized return procedures are governed by the Return and Refund Policy published on jnesbc.com.

Contact customer support before sending any product back. A package sent without authorization may be refused, returned, or left unprocessed.

10. Intellectual Property

The JNESBC™ name, trademark, logos, product photographs, written content, graphics, page layouts, and other materials on jnesbc.com are owned by Zhengzhou Yike Network Technology Co., Ltd. or the applicable rights holder.

You may access and use the website for personal shopping and informational purposes. You may not copy, reproduce, modify, publish, distribute, sell, or commercially exploit website content without written authorization.

11. Reviews and Customer Submissions

If you submit a review, comment, image, suggestion, or other material, you confirm that:

• You have the right to submit it
• It is accurate to the best of your knowledge
• It does not violate another person’s rights
• It does not contain unlawful, abusive, deceptive, or malicious material

You grant JNESBC™ permission to use submitted content for store operation, product presentation, customer communication, and service improvement, subject to applicable law.

12. Third-Party Services and Links

The website may use or link to third-party payment systems, shipping providers, analytics tools, social platforms, or other external services. Those providers operate under their own terms and privacy policies.

JNESBC™ does not control and is not responsible for the availability, security, accuracy, or content of third-party services.

13. Prohibited Use

You may not use the website to:

• Violate applicable laws or regulations
• Infringe intellectual property or privacy rights
• Submit false, misleading, or fraudulent information
• Upload harmful, abusive, or malicious material
• Interfere with website security or performance
• Scrape, copy, or extract content without authorization
• Send spam, phishing messages, or unauthorized promotions
• Attempt to access restricted systems or accounts

We may restrict or suspend access when these rules are violated.

14. Website Errors and Updates

We may correct typographical errors, product listing mistakes, pricing errors, availability information, or technical issues. Where permitted by law, we may cancel an affected order and refund any payment collected for it.

We may modify website content, services, products, or these Terms from time to time. The updated version becomes effective when posted on jnesbc.com.

15. Disclaimer

The website and its content are provided for general shopping and informational purposes. We do not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes any consumer right, warranty, or remedy that cannot legally be excluded or limited.

16. Limitation of Liability

To the maximum extent permitted by applicable law, JNESBC™ and Zhengzhou Yike Network Technology Co., Ltd. are not responsible for indirect, incidental, special, or consequential losses arising from website use, third-party services, delivery delays, or events outside our reasonable control.

This provision does not limit liability that cannot lawfully be limited.

17. Indemnification

You agree to be responsible for claims, losses, liabilities, and reasonable expenses resulting from your unlawful use of the website, violation of these Terms, misuse of an account, or infringement of another party’s rights.

18. Applicable Law and Disputes

These Terms are interpreted under the applicable laws governing the operator, the transaction, and the customer’s mandatory consumer protections.

If a concern arises, please contact us first so we can review the matter and attempt a practical resolution. Mandatory legal rights and available remedies remain unaffected.

19. Contact Information

For questions about these Terms, an order, a product, or a website service, contact:

JNESBC™
Legal Company Name: Zhengzhou Yike Network Technology Co., Ltd.
Owner: Zhang Baohua
Business Address: No. 59, Unit 2, Building 5, No. 1, No. 68, Xitaikang Road, Jinshui District, Zhengzhou City, Henan Province
Customer Support Email: service@jnesbc.com
Customer Support Phone: +86 15916953332
Customer Support Hours: 8:00 AM–10:00 PM, (GMT-08:00) Pacific Time
Primary Domain: jnesbc.com