Shipping Policy

Last Updated: October 27, 2026

JNESBC™ is operated by Zhengzhou Yike Network Technology Co., Ltd. This Shipping Policy explains how orders placed through jnesbc.com are prepared, dispatched, tracked, and delivered.

Our Fulfillment Process

JNESBC™ cleaning products may be shipped from an appropriate warehouse, fulfillment center, or manufacturing facility. Orders are reviewed and packaged according to the delivery information entered at checkout.

This fulfillment model helps us coordinate product availability, packaging, and delivery across different destinations.

1. Order Processing

Orders are generally prepared within 2–5 business days after payment is confirmed.

During holidays, promotions, or periods of unusually high demand, processing may take up to 6 business days. Processing begins after the order details and payment have been successfully verified.

2. Shipping Fee

A standard shipping charge of US$6.99 applies to orders unless a different rate, promotion, or free-shipping offer is shown at checkout.

The final shipping cost will be displayed before payment is completed.

3. Estimated Delivery Times

Delivery estimates begin after the order has been dispatched.

These are estimated business-day ranges, not guaranteed delivery dates. Carrier capacity, weather, remote-area service, customs procedures, and seasonal demand may affect delivery.

4. Tracking Information

When your order leaves the fulfillment facility, we will send tracking information to the email address provided at checkout.

Tracking may take 1–3 business days to show the first movement after the carrier receives the parcel. If the tracking page does not update immediately, the shipment may still be moving through the carrier network.

5. International Duties and Customs

International orders may be shipped on a Delivered Duty Unpaid (DDU) basis unless otherwise stated at checkout.

Customers may be responsible for:

• Import duties
• Customs charges
• Local taxes
• Brokerage or handling fees

JNESBC™ does not control customs decisions or delays caused by local authorities. Charges and import rules vary by destination.

6. Address Changes and Cancellations

Contact us within 12 hours of placing your order if you need to correct a shipping address or request cancellation.

Once an order has entered processing or has been dispatched, changes and cancellations may no longer be possible. Customers are responsible for entering a complete and accurate delivery address.

7. Delayed, Lost, or Damaged Packages

If a package arrives damaged, contact us within 72 hours of delivery and provide your order number and clear photographs of the parcel and product.

If the carrier confirms that a shipment is lost in transit, we will review the case and may arrange a replacement or another suitable resolution.

Packages marked as delivered but reported missing may require carrier investigation before a resolution is provided.

8. Contact and Business Information

For shipping questions, order updates, or delivery problems, contact:

Brand: JNESBC™
Legal Company Name: Zhengzhou Yike Network Technology Co., Ltd.
Owner: Zhang Baohua
Business Address: No. 59, Unit 2, Building 5, No. 1, No. 68, Xitaikang Road, Jinshui District, Zhengzhou City, Henan Province
Customer Support Email: service@jnesbc.com
Customer Support Phone: +86 15916953332
Customer Support Hours: 8:00 AM–10:00 PM, (GMT-08:00) Pacific Time
Primary Domain: jnesbc.com